Shipping policy

Processing Time:
Orders are processed within 1–3 business days after payment confirmation. Please note that weekends and public holidays are not considered business days.

Delivery Time:
Once dispatched, delivery typically takes 5–10 business days depending on your location. Remote areas may take slightly longer.
Delays caused by courier partners or unforeseen events are beyond our control, but we’ll always keep you updated.

Shipping Charges:
Shipping is free on all prepaid orders above ₹4,000.
For orders below that, a flat ₹99 shipping fee applies.

Order Tracking:
Once your order is shipped, you’ll receive a tracking link via email or SMS. Please allow up to 24 hours for the link to activate.

Address Changes:
Once an order has been placed, shipping addresses cannot be altered. We advise carefully checking your address before confirming your order to prevent any problems. Orders that are mailed to an inaccurate address entered at checkout are not Always Eve's responsibility.

International Shipping:
We currently ship within India only. International orders will be available soon.